James Holcomb

This is a great article that sheds some light on Newegg’s operation and how they managed to pull in more than $1 billion in sales last year. I’ve used them to buy stuff since they started out as a small internet retailer back in 2001. The key to their success seems to be proprietary logistical product routing technology developed in-house that ships almost any of their 60,000 products to customers within twenty four hours of a placed order. Newegg was also a pioneer in establishing individual product comment threads submitted by anyone that wanted to take the time to make them (similar to Amazon).Ever wonder why the boxes you get from online retailers just happen to pack your entire order into a box that perfectly fits the contents? It’s no coincidence. Checkout the automatic box maker they utilize.

http://www.anandtech.com/IT/showdoc.aspx?i=2694&p=1